IncSpot - What's New

February 23, 2004 IncSpot Enhancements

SOP History - We have added a few features to SOP History to help you better manage your litigation.

Search Page:

Date Range: We have set the default date range to the past three months to save you time and expedite your search. To change the date range, simply click on the calendar icons to select the beginning and ending dates you desire.
Additional Search Criteria: We added the ability to search on Jurisdiction Filed and First Named Defendant. Coming soon, we will have the ability to search on Nature of Case.

Search Results:

Sortable Columns - You can now sort your SOP data by any column heading - date served, nature of case, case number - to easily aggregate the data you need to see. Interested in viewing prior service in the same case? Sort by case number. Suspect that a plaintiff sued you in the past? Sort by plaintiff name.
Search Results Criteria- Forgot your search parameters? Don't worry! When we return your search results, we list your search criteria at the top of the page.
Counter - Need to know how often you were served last quarter? We total it for you and present it upfront on your search results so you don't have to count.
One Page - We now present your search results in one scrollable and sortable page - no more back and forth between pages trying to find a transmittal.
Revised Column Order - To cut down on your need to scroll across the page, we have located more of your critical data to the left, close to your acknowledgement checkbox and the transmittal number. We also added a few columns, such as Jurisdiction Filed.
Tiered Searching - If your search results in greater than 5000 SOP transmittals, we return the first 5000 and ask whether you want the rest - all it takes is a simple click on "Display All" to display all the search results.
Transmittal Number - Click on the transmittal number to get to all the details on your Service of Process, as well as and Fed-Ex Tracking information.
Download to Excel - we've made it easier to use - when you click on it, the data will pop up in Excel format. Please note that is you may need to adjust your settings to see your Excel toolbars (instructions below).
Full details on each SOP - For clients who receive bulk service of identical pleadings filed on behalf of different plaintiffs ("riders"), we now display each as a separate search result and display the details of each matter.
New Labels - "State Served" is now "Jurisdiction Served".

Download to Excel - If Excel launches in a browser window without toolbars, please change settings as follows (Windows 2000):

Access Windows Explorer by right clicking the "Start" icon on your Windows toolbar (bottom left)
Select 'Tools -> Folder Options'
Click on the 'File Types' tab
Select 'XLS Microsoft Excel Worksheet' from the list of Registered file types (near the bottom in alphabetic order)
Click on the 'Advanced' button and verify under "Details for 'XLS' extension" that Microsoft Excel is the application the will be opened with the file. If not, click on 'Change' and select Microsoft Excel from the list of programs and click on 'OK'.
In the 'Edit File Type' window, unselect the 'Browse in same window' checkbox
Click 'OK' and 'Close' in the Folder Options window
Access SOP History and click 'Download to Excel'

June 25, 2003 IncSpot Enhancements

1. RecordsCenter expands its services!

Maintain and set-up all your entities
Display customized organizational charts
Create user defined fields and private label lists
Record multi level ownership of entities
Manage your DBA portfolio

For more information about RecordsCenter contact your Account Manager or speak to a CSC Customer Representative toll-free at 877-932-6263, or email us at recordscenter@cscinfo.com.

2. Domain Name Solutions for Corporations and Law Firms!
Trust CSC^SM to register and manage your domain names. It's quick and simple. Just call or email us to consolidate all your domain names (gTLDs and ccTLDs). We'll do the rest.
Once your names are consolidated, you will enjoy the following features and benefits:

Flat registration fees
Direct access to an assigned account representative
Use of our online portfolio management tool 24/7
Free "auto-renew" service
Consolidated billing based on your preferences

We also offer Brand Protection Tools to help you monitor and protect your domain names and trademarks from cyber threats, infringement and misuse.
For all your Domain Name needs call 888-386-2153 or e-mail us at corporatedomains@cscinfo.com.

3. Acknowledge all your Service Of Process (SOP) online
Now you can acknowledge all your SOP online with IncSpot. With SOP acknowledgement access, you can now select and acknowledge all of you SOP at one time without making individual selections. If you need access to online SOP acknowledgement please contact our Customer Service Center at 888-770-8581 or e-mail us at support_center@cscinfo.com.

May 1, 2003 IncSpot Enhancements

1. Downloading Order Results - CSC has added the ability for you to download your Order results information directly from IncSpot. This new feature will allow you to quickly download order results from IncSpot into an Excel or Word document for easy data manipulation and transfer to your other business systems.

Important Note: This download feature works only with Windows 2000 versions of Excel (Excel 2000) and Word (Word 2000). Windows XP versions are coming soon.

2. RecordsCenter - We have added several enhancements to RecordsCenter:

A. Report Queuing System - Within the RecordsCenter Report function, we've added a Queue System for report generation. Rather than processing lengthy reports on-line, you will be prompted that reports exceeding 25 pages in length will be processed off-line and will be available for pick up when ready. Approximately 10 minutes after the report is requested, an email will prompt you that the report is available. This enhancement will allow you to continue work in RecordsCenter while your reports are being processed.

B. Customizable Officer/Director Titles - RecordsCenter clients will now have the ability to create customized Officer and Director titles. These customized titles would then be available in addition to the standard titles within the Officer/Director title pick list.

C. Domain Name Reports - Within the RecordsCenter Report function, clients will now have the ability to create Domain Name reports which provide a listing of all domains within the RecordsCenter system.

April 7, 2003 IncSpot Enhancements

1. What's New on IncSpot - In order to provide timely notification of any enhancements made to IncSpot, we've created a 'What's New on IncSpot' feature. This feature will provide you with a description of the enhancements made within IncSpot and how you'll be more productive as a result of these changes. In addition, within the What's New page you will find access to the IncSpot Quick Reference Guides. These guides will help you navigate IncSpot to find the tools and services you need quickly and easily.

2. SOP Acknowledgement Link - As a CSC Registered Agent client, you will now have a link to your SOP Acknowledgments directly from the IncSpot interior home page. This simple, practical and totally electronic feature will provide immediate access to your Unacknowledged SOP with just one click of your mouse. Please note that this link will only be visible to those IncSpot users who have online SOP acknowledgement access. If you do not have this capability and would like to acknowledge SOP online, please contact your system administrator or let us know.

3. International Information - We've added several new Internationally focused enhancements to IncSpot. These include, an International Resources list, an Overview of International Jurisdictions Serviced by CSC, and an International Glossary of Terms. Along with the current International information available on IncSpot, these new enhancements will make solving your International business needs even more efficient and productive.

4. Purchasing Publications via Credit Card - We've added the ability for you to purchase our Publications online using a credit card. This secure credit card purchasing and authentification feature allows you to quickly and easily purchase any CSC Publication directly from IncSpot using a major credit card.

5. Courtroom Information Project - Within our Litigation Management area, we've provided you with a link to Courtroom Information Project (CIP) website. CSC has partnered with CIP who is committed to providing courtroom participants with the visual and technological information they need in preparing for trial in any participating courtroom in the U.S.

6. RecordsCenter - Within the Officers and Directors function, we have included a "Last Elected Date" for all officers and directors. This is an optional but frequently requested field and the data will be displayed online for all Officer/Director reports as well as the Comprehensive Company Report.