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INCSPOT® PRIVACY STATEMENT

At Corporation Service Company®, we value your relationship and honor your trust. As a result, you can rely on us to respect and help protect your personal and company-related data. Our commitment to protecting your privacy is summarized as follows:

Some of the applications within IncSpot® may have specific privacy statements that further protect your personal and company-related data. These application specific privacy statements provide our customers with additional data privacy beyond that outlined in this IncSpot Privacy Statement. Please click on the links below to view our application-specific privacy statements:

You can learn more about how we protect your privacy by clicking on the topics below.

About this Privacy Statement

What information do we collect, and why?

Steps we take to ensure your privacy

Steps you can take to protect your privacy

Notification of changes

Questions or concerns

About this Privacy Statement

Our Privacy Statement explains how we handle and protect our customers' personal and company data, how we gather this data, and how we manage this data to serve you.

We may change this Statement from time to time as the need arises to accurately reflect how we gather and manage our customers' data. All changes to this Statement will be effective upon posting on IncSpot. [This means that we do not need to notify our customers when we make changes to this statement - any changes become effective at the time the revised statement is posted]

What information do we collect, and why?

  Information that we collect

We collect the following types of information from the users of IncSpot® and the applications contained within IncSpot.
 

Information provided by the user
We request the following information from users of IncSpot and applications contained within IncSpot through registration forms: first name, last name, company name, title, address, city, state, zip, telephone, e-mail address, preferred method of contact (e-mail, phone, postal), account number, service and product interest information, and intended use of services or products by user. In addition, users of IncSpot may upload or store additional company-related information within the applications contained on IncSpot.

Log Files
We also periodically collect log files from our server, including the IP addresses or domain names of those who visit IncSpot and the applications within IncSpot.

Cookies
We use session variables within cookies to remember people and information as logged into the site. Session variables expire after a pre-determined amount of time. Information is only collected for that specific time and is not stored for future use. In addition, we use cookies to pass user authentication information between IncSpot and applications within IncSpot.
  Use of your information
 
 

Information input by the user
The information we collect is used solely to contact clients in the event there are announcements regarding IncSpot, the applications within IncSpot, and other services of Corporation Service Company and its affiliates or in connection with support-related activities. If you do not wish to receive announcements regarding IncSpot, you may opt out of receiving such announcements by contacting our Technical Support staff from 8:00 a.m. to 8:00 p.m. EST, Monday through Friday, at:
 
  Phone: (800) 758-8137
Fax: (302) 636-5454
E-mail: support_center@cscinfo.com
 

Log files
Log files give us a general picture of who is visiting our Web Site and which pages are being viewed the most often. This information is not specific to an individual viewer and is only collected to assist us in the maintenance and administration of our Web Site. Log files are collected mainly for research purposes to see what pages are of most interest and use to current and potential clients.
 

Distribution of your information

Corporation Service Company and its affiliates do not sell or offer your personally identifiable information to third parties for marketing or other purposes. In some instances, we may be asked to disclose certain information pursuant to a court order, subpoena, search warrant or law enforcement request.

Steps we take to ensure your privacy

We use industry standard tools and techniques in infrastructure security and social engineering to ensure the privacy of your information.

 

Infrastructure Security

The infrastructure that supports information collection, exchange and storage/retrieval is secured at the following levels:
 
 

Perimeter Security
We use firewalls to secure the perimeter of our information network and monitor our systems on a regular basis.

Data Security
An authentication and authorization mechanism based on user i.d. and password is used to restrict access to information on IncSpot. Each authenticated user only has access to the information that he or she is authorized to use.

Transaction Security
All information exchanged between our servers and your Web browser is encrypted using Secure Sockets Layer (SSL).

  Social Engineering (Our Employees)

All of our employees are made aware of our Confidentiality of Client Information Policy on a regular basis and must acknowledge that they have received and read the same.

Steps you can take to ensure your privacy

Remember that you play a vital role in ensuring the security of your information on IncSpot and the applications within IncSpot. Here are a few steps that you can take to maintain the privacy of your information.

 

Managing your personally identifiable information
Registration for access to IncSpot requires users to provide personally identifiable information (including name, company name, address, city, state, zip, e-mail address, and phone number). It is the user's responsibility to make sure that this information is accurate and current. If you require assistance to update this information, you may contact our Customer Service staff from 8:00 a.m. to 8:00 p.m. EST, Monday through Friday, at:
 
  Phone: (877) 758-8137
Fax: (302) 636-5454
E-mail: support_center@cscinfo.com
  We will process all information update requests in a timely manner.
 

Safeguard Passwords
You should take the necessary precautions to safeguard your user i.d. and password to prevent unauthorized access to your information stored on IncSpot and the applications within IncSpot. If you feel that your user i.d. and password have been compromised, contact our Technical Support staff immediately between the hours of 8:00 a.m. to 8:00 p.m. EST, Monday through Friday, at:
 
  Phone: (800) 758-8137
Fax: (302) 636-5454
E-mail: support_center@cscinfo.com
  Your password will be reset and will be e-mailed to you at the e-mail address maintained on record.
 

Close Your Browser When Finished
After you have finished your session with IncSpot, close your browser to erase information that may have been stored on your computer during your session. Any information you entered during your session may be temporarily stored in the memory storage area of your computer until you close the browser. Logging off and closing your browser will clear this temporary storage area from your computer.
 

Use of a Firewall
Consider using a firewall to help prevent unauthorized access to your network or personal computer, especially if you are using a DSL or Cable Modem to access the Internet.
Notification of Changes

We retain the right to change our information usage practices that affect your personally identifiable information and this Privacy Statement at any time. We will display a notice on IncSpot when such changes occur. You should also check the posted Privacy Statement for changes.

Questions or concerns

If you have questions or concerns regarding this statement, please contact our Customer Service staff between the hours of 8:00 a.m. to 8:00 p.m. EST, Monday through Friday, at:

  Phone: (877) 758-8137
Fax: (302) 636-5454
E-mail: support_center@cscinfo.com

Privacy Statement